Hi, I’m Nick Gibson. I’m the founder of Up Insights, and I’m dedicated to helping small businesses and solopreneurs (like me) deliver the best possible service to their customers and make it as easy as possible for their customers to succeed in solving their problems. In turn, this will help those businesses reap the rewards that come along with successful customers!

As small business owners, we have a huge advantage over the larger corporations, in that we can implement quick fixes when something isn’t working. No committees or boards to get past, we can zip right by them while they’re still deciding who will oversee deciding when to schedule the meeting about getting started.

That’s when I started Up Insights, to make a tangible, positive change in the business world, one small business at a time!

If you’re looking to move to a more customer-centric strategy, or you’re already there and want some help to turbo—boost your customer success tactics, you’re in the right place.